OpenEdge Developer Support


Your OpenEdge partnership includes a range of support services to help the integrated payments solution succeed and gain traction in your customer base. OpenEdge gets that, because our technology is at the core of what we do, as well. The payments technology solutions we offer, integrated into your solution, can help you compete more effectively. So, your OpenEdge partnership includes a range of support services to help the integrated payments solution succeed and gain traction in your customer base.




Dedicated Partnership Management

Our Strategic Partner Managers, when assigned to your account, will be your main contact at OpenEdge. Whether coordinating developer services, arranging marketing campaigns or discussing initiatives to help your payment solution grow, your Partner Manager will be your advocate within OpenEdge.


Technical Support

Payments technology integrations are complex and high-touch. OpenEdge Technical Support, a team of professionals trained in the details of your solution, is available for development and payment processing consult.


Security & PCI

Arguably one of the most relevant issues in the payments industry, security is a priority concern for any developer processing digital transactions. OpenEdge offers the Edge Shield bundle of security solutions including EMV, PA-DSS 3.0 and PCI resources. This redundant set of security services will render transactions moving past your application safe while at rest and in transit.

Learn More about Edge Shield →


Integration Services

There’s a team of technicians and development professionals at OpenEdge ready to ensure payments functionality works flawlessly within your application. We’ll work with your team on:

  • Planning and design
  • Project management
  • Code Samples and APIs
  • Testing and certification
  • Deployment


Partner Marketing

Taking your payments application to market is one thing. Ensuring it gets used by your customer base is another. You’ll have access to the OpenEdge Partner Marketing group which, with your Strategic Partnership Manager, can develop marketing campaigns focused on adoption of your payment solution. Key services include:

  • Marketing plan development
  • Trade show and event support
  • Digital and print sales assets
  • Video production
  • Public relations and media
  • Direct marketing
  • Training for your sales team